No matter the volume of repairs or services needed to keep
your business afloat, Rain Retail’s work order management
software is designed to optimize your task-driven operations in
one efficient system.
We like the constant upgrades to the systems that we use the most. Also Rain is
very responsive and a real live person picks up the phone when we call.
The work that a maintenance or service team performs is an essential pillar in any business, but their efforts need structure, consistency, and precision to thrive—which is what our POS system offers. Any industry, service, or process that uses work orders can function better with software that takes care of repetitive tasks and keeps every team member on track. Instead of disarray, you can perfect your procedures by:
Centralizing and standardizing the process so that every work order goes through the same system
Prioritizing high-concern tasks without losing low-priority tasks in the shuffle
Creating greater transparency for all departments and teams with a public processing system
Creating clear expectations for both work order requests and maintenance team members with consistent and automated operations
Orders can come in at any time and sometimes create a string of problems that need to be addressed. Work order management with Rain Retail eliminates the stress and confusion that comes with the chaos of work orders by offering the following features.
A single transaction can have multiple services if the scope of your project demands it
If your service business handles several different types of jobs, no problem! You can organize your jobs or work order types to match your service workflow
Find templates to create different types of work order jobs and streamline the process—you can also customize them to meet the needs of your brand or business
For accepting payments for work orders, we make managing the work orders and the sales process simple by providing all the tools you need within a single platform software
Our digitized POS system allows you to create an item or task for every work order that can be updated at each step, providing your team with detailed documentation of the work order’s events, compliance, and status.
An efficient workflow for work order management means you can reduce labor costs, increase productivity, and prevent future maintenance or service issues for assets, which all save your business money in the long run.
It is much simpler to monitor the performance and results of any work done with work order management software since every item is not only documented but continuously tracked.
Instead of widespread work burnout, overloading or underloading certain team members, or accidentally mismanaging a schedule, our software helps you effectively assign work orders and manage everyone’s expectations so that the work is completed on time and at the highest quality.
Rain Retail has helped us bring all our loose ends and everything together in one system.
Sandi Hendry
